Terms of Service

Welcome to CaptionWise! These Terms of Service (“Terms”) explain how you can use our website and captioning services. By accessing captionwise.co.uk, you agree to follow these Terms, so please read them carefully.

1. About Us

CaptionWise is a UK-based service offering high-quality captions, subtitles, and text overlays for videos, podcasts, social media, and more. We help creators, businesses, and marketers make their content more accessible and engaging.

2. Use of Our Website

When using our site or services, you agree to:

  • Provide accurate and lawful content for captioning
  • Not upload harmful, illegal, or offensive material
  • Respect our intellectual property rights

We may suspend access if these rules are broken.

3. Captioning Services

Our core service is providing accurate, human-written and/or AI-assisted captions and subtitles. You may send us video files, scripts, or links, and we will return completed caption files in your chosen format (e.g., SRT, VTT, burned-in subtitles).

We aim to deliver on time, but deadlines are estimates and may vary depending on file quality or complexity.

4. Payments

Payments must be made in full before delivery unless otherwise agreed. All prices are listed in GBP. For custom or bulk orders, contact us for a quote.

5. Intellectual Property

You keep full rights to your original video content. However, we retain the right to use anonymous samples of our captioning work for portfolio or promotional purposes—unless you ask us not to.

All tools, templates, and site content are owned by CaptionWise and may not be copied or used without permission.

6. Limitation of Liability

While we do our best to provide accurate captions, we are not liable for any errors, losses, or damages resulting from your use of our services or website. Always review final files before publishing.

7. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date.