At CaptionWise, your privacy matters. We are committed to protecting your personal information and making sure you understand how it is collected and used. This Privacy Policy explains what data we collect, how we use it, and your rights when you use our website, captionwise.co.uk.
1. Who We Are
CaptionWise is a UK-based service that provides professional captions, subtitles, and text overlays for videos, social content, and digital media. Whether you’re a content creator, business, or agency, we’re here to make your content more accessible and engaging.
2. What Information We Collect
When you visit our site or use our services, we may collect:
- Personal details like your name and email (only if you contact us or sign up)
- Usage data such as IP address, browser type, and pages visited
- Files you upload for captioning services (treated with full confidentiality)
We do not sell, rent, or trade your data to any third party.
3. How We Use Your Data
We use your information to:
- Respond to your inquiries and process your caption orders
- Improve our website performance and user experience
- Send updates or offers (only if you’ve opted in)
All data is handled in compliance with UK GDPR and Data Protection Act 2018.
4. Cookies
CaptionWise uses cookies to improve website functionality and track performance. You can accept or decline cookies in your browser settings.
5. Data Security
We keep your data safe using secure servers, encryption, and access controls. Only authorized staff can access your files and information.
6. Your Rights
You have the right to:
- Request a copy of your data
- Ask us to delete or correct your information
- Withdraw consent at any time
To exercise these rights, just contact us at: [email protected]
7. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.
Need help or have questions? Feel free to reach out. At CaptionWise, we value transparency and your trust.
Last updated: May 2025